Responsible Gaming

Gaming Should Be Entertainment

At Susie Lochhead, we believe that online pokies and casino gaming should be enjoyed purely as entertainment. Gambling should never be viewed as a way to earn money, solve financial problems, or generate income. If you find yourself relying on gambling as a source of funds, it may be time to seek support.

Please gamble responsibly and within your means.

Age Verification

In Australia, you must be 18 years of age or older to participate in online pokies and casino gaming. This is a legal requirement under Australian gambling regulations.

By accessing this site and using our services, you confirm that you are of legal gambling age in your jurisdiction.

Warning Signs of Problem Gambling

Please review the following checklist. If you identify with any of these signs, help is available:

• Constantly thinking about gambling or past gambling experiences
• Chasing losses by gambling with more money to recover what you've lost
• Hiding or lying about your gambling activities to family and friends
• Spending more time or money on gambling than intended
• Gambling to escape problems, stress, or negative emotions
• Feeling irritable or anxious when trying to reduce gambling
• Borrowing money to gamble or pay gambling debts
• Neglecting work, education, or personal relationships due to gambling
• Gambling with money needed for essential expenses
• Unsuccessful attempts to cut back or stop gambling

Self-Help Tools & Safer Gaming Features

Most reputable online gaming operators offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose before stopping play
• Reality Checks: Enable pop-up reminders during your gaming session to check how much time and money you've spent
• Session Time Limits: Set a maximum duration for each gaming session
• Self-Exclusion: Temporarily or permanently exclude yourself from your account or across multiple operators
• Account Closure: Request permanent closure of your gaming account

We encourage you to use these tools proactively as part of your responsible gaming approach.

Support Organizations in Australia

If you or someone you know is struggling with problem gambling, professional support is available:

Primary Australian Resources

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential online counselling service available 24/7 for all Australians
• Gambler's Help
  Phone: 1800 858 858 (Free, confidential service)
  Provides counselling and support across Australia

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

Need Help?

If you're experiencing difficulties with your gambling, please reach out for support immediately. There is no shame in seeking help, and trained professionals are ready to assist you.

Contact Gambler's Help: 1800 858 858

Remember: Help is available 24/7, and all conversations are confidential.