Is PayID available at all Australian online casinos?

No, not every online casino that serves Australian players supports PayID as a payment method. However, the number of casinos accepting PayID has grown significantly in recent years.

How long does a PayID deposit take to appear in my casino account?

PayID deposits typically appear in your casino account within seconds to a few minutes. The underlying NPP infrastructure processes transactions in real-time, 24 hours a day, 7 days a week.

Can I withdraw my pokies winnings back to my bank account via PayID?

Yes, many casinos that accept PayID deposits also support PayID withdrawals, though the specific process may differ slightly between platforms.

Are there any fees for using PayID at online casinos?

The NPP infrastructure itself does not charge fees for PayID transactions. Most Australian banks do not charge for PayID transfers from everyday accounts.

What should I do if I forget to include my casino reference code in a PayID transfer?

Contact the casino's customer support team immediately via live chat or email. Provide your casino username, the exact amount transferred, the date and time of the transfer, and your bank transaction reference number.

Do PayID casinos offer bonuses specifically for using this payment method?

While most casino bonuses are not payment-method specific, some Australian casinos do run promotions that reward players for using certain local payment methods, including PayID.

Privacy Policy

Last Updated: January 2026

Susie Lochhead ("we," "us," "our," or "Company") operates the susielochhead.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered on or through the site (collectively, the "Website").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using susielochhead.com, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect information about you in various ways, including:

Personal Information: Name, email address, phone number, and other contact details you voluntarily provide through forms or enquiries.
Technical Information: IP address, browser type, device type, operating system, and referring URLs.
Cookies and Tracking Technologies: Unique identifiers and similar technologies to track your activity on our Website.
Usage Data: Pages visited, time spent on pages, clicks, scrolling behaviour, and interaction with content.
Affiliate Tracking Data: Information related to clicks, referrals, and conversions from affiliated casino and gambling platforms.

How We Use Information

We use the information we collect for the following purposes:

Analysing Website performance and user engagement through analytics tools.
Tracking affiliate referrals and commissions from casino and gambling partners.
Improving Website functionality, content, and user experience.
Communicating with you regarding enquiries, updates, or promotional content.
Complying with legal and regulatory obligations.
Detecting and preventing fraudulent activity or misuse of the Website.

Cookie Policy

Our Website uses cookies and similar tracking technologies to enhance your experience. These include:

Essential Cookies: Required for Website functionality and security.
Analytical Cookies: Track user behaviour to measure Website performance.
Affiliate Cookies: Enable tracking of referrals to casino and gambling partners.
Marketing Cookies: Used to deliver targeted content and advertisements.

You may opt-out of non-essential cookies through your browser settings. Please note that disabling cookies may affect Website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent. For more information, visit www.aboutcookies.org or www.allaboutcookies.org.

Third-Party Links

Our Website contains links to casino, gambling, and affiliate websites operated by third parties. We are not responsible for the privacy practices, content, or policies of these external websites. We strongly recommend reviewing the privacy policies of any third-party sites before providing your personal information or engaging in transactions.

Third-party operators may collect information independently and use it in accordance with their own privacy policies. We do not control or endorse these practices and are not liable for their actions.

Your Rights

Under Australian privacy law and the Privacy Act 1988 (Cth), you have the right to:

Access your personal information held by us.
Request correction of inaccurate or incomplete information.
Opt-out of marketing communications.
Lodge a complaint regarding our privacy practices.

If you are located in the European Union or United Kingdom, GDPR rights apply. If you are in the United States, CCPA rights may apply. Please contact us to exercise these rights.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. Analytical and affiliate tracking data is typically retained for up to 24 months. You may request deletion of your personal data at any time, subject to legal retention obligations.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

We will respond to your enquiry within 30 days or as otherwise required by law.

Disclaimer: This Website is for informational purposes only. Gambling involves risk. Ensure you comply with all applicable laws and regulations in your jurisdiction before engaging in any gambling activities. We do not provide financial or gambling advice.